Project Overview
Be My Eyes is a free app that connects blind and low vision people with sighted volunteers and company representatives for visual assistance through a live video call.
Organisation
Team
Christian Erfurt
Hans Jrgen Wiberg
Alexander Hauerslev Jensen
Project Context
How it works: Every day, sighted volunteers lend their eyes to solve tasks big and small to help blind and low vision people lead more independent lives.
Project Innovation
Blind or low vision person requests assistance: As a blind or low vision person, whenever you need visual assistance, our volunteers are happy to help. Through the live video call, you and a volunteer can communicate directly and solve a problem. The volunteer will help guide which direction to point your camera, what to focus on or when to turn on your torch.
Sighted volunteer receives video call: As a sighted volunteer you can help just by installing the Be My Eyes app. A blind or a low vision user may need help with anything from checking expiry dates, distinguishing colors, reading instructions or navigating new surroundings.
Social and Community-Oriented Design - Systems
Social design applies a design methodology and intervention to tighten the social fabric that holds us together. Addressing issues of social inequality, such as poverty or social isolation, social design is the pathway to a more just and sustainable society. Community-oriented design is a human-centered and participatory design practice that emphasises the betterment of local communities through the improvement of public facilities, equipment, identity and experience.
All systems are designed to serve a purpose – and that purpose is to serve people. Systems design optimises systems performance by systematically focusing on the human component - human capacities, abilities, limitations and aspirations.
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