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Gate Gourmet - Lexel iHR System [DRAFT]

Image Credit : (c) www.lexel.co.uk




Project Overview

Gate Gourmet is the world's leading independent provider of airline catering and provisioning services. They offer solutions for passenger rail service, airport lounges, convenience stores and related establishments. The organisation has grown considerably over the past sixty years and with 27,000 members of staff, they were looking for a smart, more robust solution to support HR matters.

Project Commissioner

Gate Gourmet

Project Creator



The Project and Creative Team was made up of Jason Gaved (Managing Director), Conor Carr (Project Manager), Justin Howard (Consultant Developer) and Debbie Hayes from Gate Gourmet.

Project Brief

Gate Gourmet approached Lexel following a recommendation and we quickly learnt that the key issue was providing staff with access to important HR documentation, policies and procedures. Information was being stored in various places, including their intranet and shared folders, which was making it difficult to locate. With over 27,000 staff - it was hard to find specific information, such as HR policies so we produced the Lexel iHR system - which is now used by a number of other companies.

Project Need

The Lexel iHR system is one off a kind. It allows staff to have a non-intrusive mobile application to book holiday, look at HR policies, see the corporate hierarchy, view offices across the world and say "Thank you" to people for a good shift via Push Notifications. This means that staff have all the information they need at a push of a button.

The application also features an easy-to-use HR back-end system some of the features include: push notifications to all staff members, messages to specific staff members, ability to add, edit and delete users, office locations and HR policies.

User Experience

The UX was extremely important. Lexel wanted staff to engage with the application and use it on a daily basis. The uptake of the application has been extremely positive and is now used on a daily basis but a huge amount of the staff base.

Demo: https://invis.io/GU4RHNTYQ

Project Marketing

Project marketing was not required as this is an internal system.

Project Privacy

All information is SHA-256 encrypted.

These apps help businesses across a range of business operations activities, from managing personnel, project management and customised apps for specific business processes and tasks, we're looking for apps that make it easier for businesses to run both day to day operations and improve their business functionality and efficiency.
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