Project Overview
The Latch M lock, designed by Thomas Meyerhoffer, an ex-understudy of Jony Ive’s at Apple, hides a range of capabilities. Users can use a key pad, phone, or key card to get in.
The design comprehensively engages the physical and digital experience, producing a seamless and inclusive design solution.
Organisation
Project Innovation
Latch's app lets residents and managers send out access codes to anyone they like, and those access codes expire after however long they designate.
That’s the appeal for Niido - the Airbnb-connected apartment startup that recently confirmed it would specify the Latch M on its buildings - building managers can centrally manage all the Airbnb guests, while creating an accurate log of all activity. Because Latch is really providing a service to building managers, selling locks is only part of their business model: They charge $5 each month for every tenant using the service. “Hardware makes money, but the goal is to have a long-term relationship and provide value for as long as possible
Design Challenge
To make it simple, Meyerhoffer created a circular interface that remains silent until it's touched. It's simple design allows the user to build trust in the system replacing a traditional key. Continuity across the product family is provided by sharing its iconic interface for seamless access between different spaces and types of doors.
Commercial - Experience
Commercial projects recognises that design is the means to create meaningful experiences for users, create value for people and drive profit for businesses.
The experience design category celebrates designed journeys, services, events and processes where the focus is placed on the experiences of the user. Consideration is given according to the design context and need, design innovation and the application of human centred design principles.
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