Project Overview
Located just north of Geelong, on the edge of Corio Bay, a former shipyard was undergoing a transformation into a premium, lifestyle community.
Balmoral Quay was bringing spectacular townhouses and apartments to the neighbourhood, alongside a new park, marina and even a new, man-made beach. It was a new coastal landmark in the making.
Project Commissioner
Project Creator
Team
Lars Weisenberger - Creative Director/Copywriter
Eliza Minty - Senior Designer
Ian Hickey - Account Director
Carmen Lo - Account Manager
Project Brief
Balmoral Quay was already in existence as a residential development when we joined the team. Several years earlier, the development had begun with the initial stage, however, it had been largely inactive for some time.
The developer approached us as they were about to release new product to market and felt that the brand needed to be reinvigorated and refreshed to better embody the quality and style of the new releases.
There were 3 kinds of product that was all going to be released at the same time; apartments, townhouses and waterfront townhouses. The brief was to find a way to refresh the master Balmoral Quay brand, but also subtly differentiate the different products so they could each meet slightly different target markets.
There needed to be a focus on the idea of waterside living, but it could not be the single focus as many of the residences did not have direct frontage to the water. Instead it was all about the lifestyle that living close to the water would grant residents.
Project Innovation/Need
As property markets go, Geelong is relatively small compared to metro Melbourne. Its smaller population means that there is a far more limited pool of potential purchasers to access.
Although the region is growing, the amount of medium to high density development needs to be managed to ensure it does not exceed demand.
In the case of Balmoral Quay, when it became apparent that there was a greater appetite in the market for apartments than we had originally expected, the project team was able to collectively alter course to maximise sales.
From the developer and architect redesigning some townhouse stock to convert them into apartments, to our agency reworking messaging and communication channels to promote the new stock to the right markets, our team was agile and innovative enough to recognise a trend and adapt to take advantage of it.
Design Challenge
The greatest design challenge posed by Balmoral Quay was attempting to target the different products to their individual target markets in a manner that still united them under a master brand umbrella.
Instead of creating a single piece of collateral that attempted to be everything to everyone, we instead opted to tell our story across multiple.
This is best evidenced in our approach to the printed collateral for the campaign. Even in this digital age, a beautiful printed brochure is a key part of a property marketing campaign. We chose to break up our content into 4 different brochures, each with a different purpose and target.
The first brochure was a location and lifestyle brochure that told the story of Balmoral Quay as a destination and explored its relationship to Geelong and the surrounding amenity. It was a piece of collateral that every person visiting the display suite would receive, regardless of the type of property they were interested in.
The other 3 brochures were each dedicated to a particular product type; apartments, townhouses or waterfront townhouses. They each contained specific renders of the product, details on the materiality and were written with a slightly different tone of voice to appeal to different target segments.
A prospective purchaser would then receive a bespoke folder containing the location/lifestyle brochure and the product brochure (or brochures) that suited their needs, allowing for the sales agents to tailor each experience.
Effectiveness
Due to its location outside of metropolitan Melbourne, Balmoral Quay was not subjected to the same lockdown restrictions as the inner suburbs. This meant that we were able to have a more traditional marketing campaign where prospective purchasers could visit the display suite.
Despite this advantage, there was still a question mark around whether an emerging city like Geelong had the appetite for an increasing number of medium density developments.
We initially thought that the townhouses would sell quicker than the apartments, due to their larger sizes appealing to an affluent downsizer market that we felt would be key to the project's success. However, it was the opposite.
Upon launch, we quickly sold out of apartments and with the demand for them so high, the developer moved to redesign some of the townhouses, in order to convert them into apartments.
To date we have now also sold out of the waterfront townhouses as well, leaving only some of the set back townhouses to go.
In normal conditions we would consider this a great result, however, when you think about the fact we were dealing with a global pandemic at the same time, it is a truly amazing result that is a credit to the entire development and marketing teams.
Graphic Design - Publication
This award celebrates creative and innovative design in the traditional or digital visual representation of ideas and messages. Consideration given to clarity of communication and the matching of information style to audience.
More Details