Project Overview
A start-up of Australia Post, Receva ensures you never miss a delivery again, by providing a safe and convenient location for all of your parcel and letter deliveries to the home.
Connected to the internet, the Receva smart mailbox reinvents the vastly outdated letter box and reimagines how items are delivered to and from the home.
Loved by online shoppers, Receva runs on an open platform and is designed to work with any and all delivery companies, improving the home delivery experience and helping the home move into the digital age.
Designed to work with the household, the Receva smart mailbox is suitable for an array of modern day deliveries including wine and groceries.
The smart mailbox features a secure housing for mail, to ensure mail theft
is an issue of the past.
The stainless steel sunshield controls solar load to the box and the concrete base acts as a cooling agent, keeping your items out of the sun and your groceries cool.
Managed via your smart phone, the Receva Smart Mailbox provides a notification when your delivery arrives. Users can monitor the temperature of the box and battery levels via the app, and always know who has delivered into the box. They can also decide who has access to the box and for how long, making it perfect for family members, Airbnb guests or sales on Gumtree.
Organisation
Team
Industrial Designer:
Charlwood Design
Receva:
Chanel Costabir
Avinash Gulwadi
Dennis Advani
Project Brief
Reinvent the letter box to provide households with a secure and convenient location to store parcels when they are not home.
Ensure the design is modern, aesthetically appealing, secure, and will fit in with all households.
Ensure that the product and user experience is pleasurable, easy to use, convenient, creates excitement and is cost effective.
Project Need
The letterbox is highly outdated and fails to meet the needs of consumers in the digital age.
Changes in shopping behaviour have resulted online orders reaching $18bn in Australia in 2017, at a growth rate of 16.2% (IBISWORLD). Parcel, wine and grocery deliveries left unattended at the home are subjected to theft or weather damage. Alternative methods prove inconvenient and hold low desirability for consumers to undertake. Mail theft is also on the rise with identity crime costing Australians $2.2bn annually (ABCNews).
There must be a better way to securely and conveniently receive deliveries to the home. Now with Receva, there is.
User Experience
Connected to the internet and managed via an app on your smartphone, the Receva Smart Mailbox provides a notification when your delivery arrives. Users can monitor the temperature of the box and battery levels via the app, and always know who has delivered into the box. They can also decide who has access to the box and for how long - perfect for family members, Airbnb guests or sales on Gumtree.
Each interaction with the Receva Smart Mailbox provides an experience, from the secure sound when you close the door, to the modern future-sounding 'swish' of the door unlocking and opening.. Receva has been designed to work in the background and to allow customers to go on with their life, never having to worry about their deliveries again.
Project Marketing
Receva has co-created the box with consumers, couriers and retailers via trade shows. The company has relied on the feedback from their customers to iterate and improve the design.
A Kickstarter campaign will begin in August allowing the public to pre-order their new Receva Smart Mailbox. Displays in Australia Post retail outlets will soon follow, allowing consumers to view and interact with the box. Many other marketing initiatives are also planned to launch this new innovative product.
Project Privacy
Information on this project is now available to the public.
Digital - Connected Device
From not so long ago being a concept only/prototype scenario, the connected device/wearable tech revolution has taken the world by storm and today we have clothing, watches, glasses, jewellery and trackers all helping us to achieve goals such as staying fit, active, losing weight or being more organised.
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